Norfolk County Council
We very much appreciated that when dealing with local government, this is often daunting,and can be in our opinion often unnecessarily complex, (this is why we strongly support simplifying local government, thereby reducing the cost of unnecessary bureaucracy, and concentrating resources/money on FRONT LINE SERVICE DELIVERY)
For Guidance NCC is Responsible For The Following:
Education and Training :- Inc Apprenticeship, and most schools.
Roads and Transport:- Inc Paths, Foot-ways, Grass Verges, Road Signage, Potholes, Air Pollution, Most Roadworks, Some Bus Routes, Cycle-ways. Environmental Issues, Road Maintenance, Strategic Planning, Flood Defence, Rights way, Public Footpaths, waste disposal.
Children’s Services:- Inc Safeguarding Issues, looked after Children, Fostering, Probation Service, Social Work, Youth Services, work with other agencies with relation to children and young people.
Adult Social Services:- Inc Care Homes (In conjunction with Norse Care) support for older people in there own homes, Social services assessments, Adult social care/commissioning of services for older people. Blue badges, Domestic Abuse. Working with the NHS to deliver care.
Trading Standards:- Inc Advice to businesses. Inspections, Working with Police and other agencies.
Register of Births, Deaths and Other Ceremony’s.
Economic Development:- Inc Working with businesses and the LEP (Local Enterprise Partnership). Promoting Norfolk to businesses as an investment opportunity both nationally and Internationally, liaising with DCs and national government agencies to lobby and promote infrastructure. Investing in promoting jobs and skills, and strategic economic planning.
Fire and Rescue Service:- Inc Fire service, fire prevention work, accident rescue.
Archaeological Heritage Service:- Inc Historic Norfolk, heritage sites, archaeological digs, archive management.
Finance:- NCC currently has a total revenue (income) budget of £1.425B made up as follows: 24% Council Tax, 28% Schools Funding, 13% Revenue Support Grant (from central government), 10% Business Rates, 5% Other Grants, 20% Income from Sales, Property, Fees Charges, Investments etc.
Note:- From 2020 Local Authorities will receive ALL of there funding from NDR (Non Domestic Rates) i.e. Business Rates,plus Council Tax, with the Central Government Rate Support Grant no longer applicable. A successful local economy,will equate to a desirable place to live (Broadland and Norfolk).
NCC works with other agencies inc the Police, Environmental Agency, Broads Authority Highways England, Local Enterprise Partnership etc.

- County Hall
Martineau Lane
Norwich
Norfolk
NR12 D11 03448 008020
- Mon/Fri 9am to 5pm Exc Bank Holidays
*Note:- Most NCC basic services can be obtained through the Website, although we totally understand this can sometimes be very frustrating, and most of us still like to talk to an individual.
*TIP When speaking with anyone at NCC request their name, and if possible a reference number,this ensures accountability, and a follow up your request a point of reference.
Norfolk County Councillor for